Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2026

Introduction

UnlockMDM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use our Services.

Information We Collect

We collect information in several ways when you use our Services:

Information You Provide

Data Type Purpose
Name Account identification and customer support
Email Address Communication, order confirmations, and support
Device Serial Number Service activation and device registration
Payment Information Processing transactions (handled by secure third-party processors)

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • IP address and general location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

Note: Our software does NOT collect, access, or transmit any personal data from your device. We do not access your photos, contacts, messages, or any other personal files on your device.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our Services
  • Account Management: To manage your account and process transactions
  • Communication: To send you service-related communications and respond to inquiries
  • Improvement: To improve our Services and develop new features
  • Security: To detect, prevent, and address technical issues and fraud
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of personal data
  • Regular security assessments
  • Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., payment processors)
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our services based on usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Device registration information is retained indefinitely to enable free re-bypass services for registered devices.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data

To exercise any of these rights, please contact us at support@unlockmdm.com.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: